The Garden Gates Online Reviews

thegardengates.com Reviews

5 Stars

4.8 Overall Rating

Based on 1,087 

5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews
Deborah M | Submitted 2 Sep 2017
 Verified Customer
 

“Our experience dealing with Sara at The Garden Gates has been wonderful. She is knowledgeable, exceptionally helpful and a pleasure to work with. I sent photos of the color that we wanted to match and she sent them to Campania to make sure we chose the right color. Sara is an employee who goes above and beyond to make sure the customer is satisfied. For those of you who are not sure whether or not to purchase through The Garden Gates, I would highly recommend trying their online service – it is exceptional.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price3 3.0
Product Satisfaction5 5.0
Delivery Time5 5.0

Response from thegardengates.com:

Deborah,

You are an awesome customer and it is always a pleasure to help you with all your projects.

Thanks again for your business-

Sara

Merrie | Submitted 31 Aug 2017
 Verified Customer
 

“Lovely .. a little challenging getting around, but worth it.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Nancy N S | Submitted 30 Aug 2017
 Verified Customer
 

“i’ve been buying my tree from you on line ever since my children told me I could not drive any longer; the service is always superior.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Cliff s | Submitted 30 Aug 2017
 Verified Customer
 

“So far so good”

Recommend this Company5 5.0
Would Buy Again5 5.0
dino s | Submitted 29 Aug 2017
 Verified Customer
 

“thanks!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Kaye K | Submitted 28 Aug 2017
 Verified Customer
 

“I have gotten my tree from you for a few years & have always been very happy!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Ileana S | Submitted 28 Aug 2017
 Verified Customer
 

“Have gotten my tree there for a few years. Hope this year’s as good or better!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Anonymous Customer | Submitted 26 Aug 2017
 Verified Customer
 

“easy”

Recommend this Company5 5.0
Would Buy Again5 5.0
Cliff s | Submitted 25 Aug 2017
 Verified Customer
 

“Good so far”

Recommend this Company5 5.0
Would Buy Again5 5.0
Lynette G | Submitted 24 Aug 2017
 Verified Customer
 

“I so love trusting you to delicer the perfect tree and yoyr staff is very accomadating”

Recommend this Company5 5.0
Would Buy Again5 5.0
Kathleen y | Submitted 24 Aug 2017
 Verified Customer
 

“Thanks for the colored lights!!!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Marylin G | Submitted 24 Aug 2017
 Verified Customer
 

“All good thus far as long as I get a very beautiful tree!!!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Kathryn H | CA, United States | Submitted 22 Aug 2017
 Verified Customer
 

“Great experience dealing with customer service. Prompt and professional.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price5 5.0
Product Satisfaction5 5.0
Delivery Time5 5.0

Response from thegardengates.com:

Kathyrn,

Thank you for the positive input.  As a team of landscape architects and designers, our goal is to exceed expectations.

Thank you again,

Sara

Kelly | Submitted 22 Aug 2017
 Verified Customer
 

“Awesome!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Donna D | Submitted 22 Aug 2017
 Verified Customer
 

“Quick and easy – and I know from experience that I will be happy with my tree!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Anonymous Customer | Submitted 22 Aug 2017
 Verified Customer
 

“I wish you were not out of the large olive trees!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Julie B | FL, United States | Submitted 21 Aug 2017
 Verified Customer
 

“I plan on shopping from your site often. You have quite a number of items that I am interested in.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price5 5.0
Product Satisfaction5 5.0
Delivery Time5 5.0
Lyn R | Submitted 21 Aug 2017
 Verified Customer
 

“Thank you. You make Christmas tree shopping so easy.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Saly A | Submitted 21 Aug 2017
 Verified Customer
 

“Great experience, very reliable and knowledgeable. will definitely use this company again!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Judy Young P | Submitted 19 Aug 2017
 Verified Customer
Anonymous Customer | Submitted 7 Oct 2017
 Verified Customer
 

“Easy to use website!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Suzanne M W | FL, United States | Submitted 6 Oct 2017
 Verified Customer
 

“The customer service staff have been very helpful.

The delivery company was very accommodating.

I love my fountain – it’s perfect (& very easy set-up)”

Recommend this Company4 4.0
Would Buy Again5 5.0
Price4 4.0
Product Satisfaction5 5.0
Delivery Time5 5.0
Anonymous Customer | Submitted 4 Oct 2017
 Verified Customer
 

“It was a quick and easy checkout”

Recommend this Company5 5.0
Would Buy Again5 5.0
Marian S | Submitted 29 Sep 2017
 Verified Customer
 

“easy ordering”

Recommend this Company5 5.0
Would Buy Again5 5.0
Joanna H | Submitted 28 Sep 2017
 Verified Customer
 

“Very easy to find items and way to easy to buy them! Thank you! Free shipping nails it every time!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price5 5.0
Product Satisfaction5 5.0
Delivery Time5 5.0
Linda | Submitted 23 Sep 2017
 Verified Customer
 

“Can’t wait to receive my order”

Recommend this Company5 5.0
Would Buy Again5 5.0
holly pisarello m | Submitted 21 Sep 2017
 Verified Customer
 

“Thanks a million Chad for all your help!”

Recommend this Company5 5.0
Would Buy Again5 5.0
Dianne | Submitted 20 Sep 2017
 Verified Customer
 

“I would determine shopping with you again when the plant is received and how it looks.”

Recommend this Company5 5.0
Would Buy Again4 4.0
Betty B | Submitted 15 Sep 2017
 Verified Customer
 

“The bird statue was very nice.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price3 3.0
Product Satisfaction5 5.0
Delivery Time3 3.0
Anonymous Customer | Submitted 15 Sep 2017
 Verified Customer
 

“Only ordered your catalog today”

Recommend this Company5 5.0
Would Buy Again5 5.0
D. Papay | OH, United States | Submitted 14 Sep 2017
 Verified Customer
 

“Working with Sara was Great. Deciding on which Fountain took me three weeks and Sara understood knowing it was a large purchase. Thanks Sara”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price5 5.0
Product Satisfaction5 5.0
Delivery Time5 5.0
Angela R | Submitted 14 Sep 2017
 Verified Customer
 

“Not sure if I placed my toe in the right area, plus I will need to see how it’s delivered to determine if I will shop here again. If it goes as planned absolutely”

Recommend this Company4 4.0
Would Buy Again5 5.0
Ron C | Submitted 14 Sep 2017
 Verified Customer
 

“This was very simple to find the Campania product, ask about a coupon, and place the order.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Kathie C | Submitted 8 Sep 2017
 Verified Customer
 

“I have been purchasing lit trees from Garden Gates for quite a few years & always been more than satisfied.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Nancy H | Submitted 8 Sep 2017
 Verified Customer
 

“Easy to navigate the site.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Nancy H | Submitted 8 Sep 2017
 Verified Customer
 

“Easy to navigate the site.”

Recommend this Company5 5.0
Would Buy Again5 5.0
Beth W | Submitted 8 Sep 2017
 Verified Customer
 

“You have things that are unique and I really like. They are a little expensive for me so I will keep a wish list. The cat is for MY 70th birthday :)))”

Recommend this Company5 5.0
Would Buy Again5 5.0
Shirley B | Submitted 6 Sep 2017
 Verified Customer
 

“need to come down on prices of the bulldogs”

Recommend this Company5 5.0
Would Buy Again5 5.0
Doug K | OH, United States | Submitted 5 Sep 2017
 Verified Customer
 

“Sara was very helpful , her suggestions and product knowledge were invaluable to me”

Recommend this Company5 5.0
Would Buy Again5 5.0
Price4 4.0
Product Satisfaction5 5.0
Delivery Time5 5.0

Response from thegardengates.com:

Doug,

Thank you for taking the time to provide some feedback about your experience with TheGardenGates.com.  Sara was telling me about your fountain configuration and what needed to be done.

Simply put, she is the best.

Thank you again for your business,

Ashton

J Hammond | Submitted 3 Sep 2017
 Verified Customer

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